Terms of service

Last Updated: 23 Feb 2026

Welcome to Zara Hayat. By accessing or purchasing from our website (zarahayat.in), you agree to the following Terms of Service. Please read them carefully.

1. General Conditions

  • By using this website, you confirm that you are at least 18 years old or using the site under parental supervision.

  • We reserve the right to refuse service to anyone for any reason at any time.

  • Prices and product availability are subject to change without prior notice.

2. Products & Accuracy

  • We make every effort to display product colors and images accurately. However, actual product appearance may vary slightly due to lighting and screen settings.

  • All products are subject to availability.

  • We reserve the right to limit quantities per order.

3. Orders & Payments

  • All orders are subject to confirmation and availability.

  • We reserve the right to cancel any order due to suspected fraud, pricing errors, or stock issues.

  • Customers must provide accurate billing and shipping information.

4. Shipping & Delivery

  • Delivery timelines are estimated and may vary due to location, courier delays, or unforeseen circumstances.

  • We are not responsible for delays caused by third-party logistics partners.

5. Returns & Refunds

Returns are governed by our 5-Day Return Policy:

  • Return request must be raised within 5 days of delivery.

  • Unboxing video is mandatory.

  • Product must be unused and in original packaging.

  • Refunds are processed after inspection.

(For full details, please refer to our Return & Refund Policy page.)

6. Intellectual Property

All content on this website including logo, text, images, graphics, and branding belongs to Zara Hayat.
Unauthorized use, copying, or reproduction is strictly prohibited.

7. Limitation of Liability

Zara Hayat shall not be liable for:

  • Any allergic reaction or skin sensitivity.

  • Misuse of products.

  • Indirect or incidental damages arising from product usage.

Customers are advised to perform a patch test before using cosmetic products.

8. Privacy

Your personal information is handled according to our Privacy Policy. We do not sell customer data.

9. Governing Law

These Terms shall be governed by and interpreted under the laws of India.